13.15.050 Application and acceptance of service.
(a) Application. Application for water service shall be made on a form provided by the City and submitted at locations designated by the City or by mail. By making an application for service, an applicant expressly agrees to abide by these rules and regulations and by the provisions of the Code of Ordinances that apply to water service.
(b) Acceptance of Service. The City shall supply service in accordance with application for service, provided the applications and the applicant’s facilities and premises conform to the provisions of these rules and regulations, and the request is technically and practically feasible. The minimum term for which permanent service shall be provided is 30 days, unless otherwise provided in a written contract for service.
(1) Special Contracts for Large Commercial Customers. The City may require large commercial customers to sign a contract guaranteeing a certain minimum level of billing for a specified period of time and other provisions related to fees and charges, liability, deposits, payments, notifications, availability, or restrictions on service, design, construction, operation, maintenance, or service considerations. If special services are to be provided, the City may require a separate contract.
(2) Acceptance of Rules and Regulations. In absence of a signed agreement of application for service, the delivery of service by the City and its acceptance by the customer shall be deemed to constitute an agreement and acceptance of these rules and regulations.
(c) Service without Application and Authorized Connection.
(1) Application Required. No structure, vessel, or vehicle shall be connected to a City water facility or structure without the written permission of the City. The City may not provide service to a customer until it has approved the customer’s application for service under subsection (b) of this section, and permitted, inspected, and approved any facilities required to provide the service. The City’s provision of service without meeting the requirements of this subsection shall not be construed as a waiver of any rights hereunder.
(2) Unauthorized Connections. If the City discovers an unauthorized connection to, or use of, the City’s water service facilities, the City may immediately remove the unauthorized connection and terminate the unauthorized use without notice. In addition to other penalties as may be provided by law, the user of unauthorized service shall pay the costs provided in CCO 13.15.060(f). A user of an unauthorized connection shall also pay the costs incurred by the City in removing and inspecting the connection and facilities. [Res. 94-14, 1994. Code 1979 WU § 5.0.]