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(a) Access to Premises Required. The City may inspect a customer’s facilities to determine compliance with the requirement of these rules and regulations. The customer shall allow properly identified employees of the City to enter upon the premises at all reasonable hours for the purpose of reading meters, inspection, sampling, testing or records examination. The City shall have the right to set up on the customer’s property such devices as are necessary to conduct sampling, testing, inspection, compliance monitoring and/or metering operations.

(b) Easements Required. As condition of service the City may require a customer to convey, at no charge to the City, an easement in a form approved by the City for the construction and maintenance of the City’s water facilities.

(c) Testing of On-Site Plumbing. The City will provide water to test plumbing in a building or buildings on a customer’s premises at the fee stated in CCO 13.15.140. Water for test purposes will be turned on and off only during normal working hours and will be provided only for a period of two working days.

(d) Relocation of Fire Hydrants. The City may relocate a fire hydrant at the request of a property owner provided such relocation is technically and practically feasible. The customer shall reimburse the City for the actual cost of the relocation.

(e) Connections to Sources of Contamination. No connection shall be constructed between any City water facility and any possible source of water, including, but not limited to, a fire sprinkler system, on-site well or other source of water, without a backflow preventer approved by the City.

(f) Domestic Service from Fire Lines. If a customer’s on-property facilities incorporate domestic service lines in a fire sprinkler system, the entire system must be chlorinated and pressure tested to the first valve inside the building in a the presence of a City representative prior to commencement of service and must comply with all City, State of Alaska, and Federal codes, standards, and specifications for water systems.

(g) Service Turn-Ons and Turn-Offs. Except as otherwise provided by these rules and regulations, only authorized City personnel may turn a customer’s service on or off. To turn on or off the water service, a customer must request such service no less than 24 hours in advance, during the normal work week, and must be physically present while the City performs the work. This section does not apply to emergency situations. The City will charge customers a fee for turn-offs or turn-ons in accordance with the fee schedule of CCO 13.15.140.

(h) Location of Keyboxes and City Water Facilities. The City shall locate the keybox once for each location where a customer receives service without charge. In all other cases the City will charge for such locate services as provided in CCO 13.15.140.

At the request of a customer, the City shall locate its facilities for the purpose of excavation or construction. The City will provide such locate services without charge during normal business hours. If the customer requests that the City perform the locate outside of the normal business hours, the City will charge for the locate as provided in CCO 13.15.140.

(i) Permits. The customer shall obtain all special permits and licenses not normally held or acquired by water utilities that are necessary to install and maintain service facilities and carry out its contract or service obligations to the customer.

(j) Resale or Redistribution of Water. Water is provided only for the benefit of the premises actually connected and billed. A customer may not resell water furnished by the City to another location, or furnish such water to another premises, vessel or vehicle, unless so provided in a contract with the City.

(k) Required Facilities and Inspection. The City will not provide water service to any premises that is not equipped with an inside shut-off valve, or where the City has not inspected and approved the customer’s facilities. Backflow preventers are required on industrial, commercial, multifamily, and institutional services, hose bibs, janitor sinks, jackets or coils on heat exchangers, low inlets to storage, systems subject to back pressure, or any other system where, in the City’s judgment, there is risk of contamination.

(l) Waste of Water. Customer facilities and equipment shall be maintained and utilized in a manner that will avoid wasting of water. The City may require commercial and industrial customers to institute a water conservation program approved by the City.

(m) Protection of City Water Facilities.

(1) Meters. Meters, remote reading devices, backflow preventers, and other facilities provided at the expense of the City are City property. The City may remove its property from a customer’s premises at any time upon the termination of an agreement for its maintenance or the discontinuance of service.

(2) Relocation of City Facilities. If construction, remodeling or alterations make it necessary to relocate City facilities on a customer’s premises, the City shall perform the relocations at the customer’s expense, if technically and practically feasible.

(3) Safeguarding and Noninterference with City Facilities. The customer is responsible for the safekeeping of City property on its premises and shall take all reasonable precautions against damage to, or interference with, the City’s water facilities. The customer may not connect to, interfere with or alter the meters, valves, bypasses, keyboxes or other facilities used in connection with rendering water service or permit connection to, interference with or alteration by any person other than an authorized agent or employee of the City. The customer shall pay for any damage to City property caused or permitted directly or indirectly by the customer, including replacement if the facility is damaged beyond repair.

(n) Connections to Other Systems.

(1) No Interconnection. No person may connect City water service to any premises or facility that is connected to another water system, including a private well. No person may connect City water service to a premises which has service from another water system readily available to it, except as may be provided by special contract. The City will require an applicant for service who was formerly served by an on-property well to cut and cap pipes between the well and the building’s water system or otherwise modify the facilities as may be reasonably necessary to protect the integrity of the City’s water service.

No person may connect or reconnect a premises or facility to another source of water service while connected to the City’s service except as may be provided under the terms of a special contract with the City.

(2) Standby Service. Notwithstanding the prohibitions of this section, the City may permit standby service to customers who receive water service from the City through two-inch or larger service connections, if the City determines, in its sole discretion, that the failure of the water supply might be detrimental to the public health, national security or similar considerations. Such service shall be subject to a special contract which shall provide for such rates and terms and conditions as are warranted by the individual facts. A customer approved for this type of service must submit a set of engineering drawings of the proposed standby service, including water meters, fittings and appurtenances and backflow preventers. A customer whose facility is approved by the City for connection to an alternate source of water service shall provide and install, at the customer’s expense, backflow prevention devices approved by certified testing labs and the City and inspected by a representative of the City prior to commencement of water service. [Res. 94-14, 1994. Code 1979 WU § 8.0.]