(a) General. The City will use its best efforts to furnish service in compliance with applicable laws, standards, ordinances and regulations. However, it shall not be liable for damage caused by interruptions of service, fluctuations of pressure, irregularity of service, or failure of service, whether they occur as result of the negligence of the City, accidents, acts of third persons, weather, or circumstances beyond the City’s reasonable control.

(b) Service Interruptions. The City may suspend water service temporarily without notice when necessary for repairs, maintenance, testing, modification, expansions, correction, replacement or installation of new City water facilities or when necessary to assure public health and safety. The City will try to provide reasonable notice to customers, except in an emergency.

(c) Warranty Disclaimer. The City will maintain and repair all mains and all service connections that are in easement or public right-of-way and that have been accepted for maintenance and operations by the City. Such maintenance and repair responsibility does not affect the warranty obligation of any person who constructed such facilities. The City will not be responsible for damages to, or costs incurred in connection with, customer-constructed facilities, prior to their acceptance. Notwithstanding the foregoing, the customer shall be responsible for thawing frozen service connections and service extensions from the keybox to the premises, unless the freezing of the extension or connection was caused by the act of the City. [Res. 94-14, 1994. Code 1979 WU § 11.0.]