13.20.050 Service requests and billing.
(a) Service Requests. It is the responsibility of the individual or entity desiring solid waste collection service to apply for service through the City’s Finance Department. Solid waste collection service shall remain in effect until discontinued by the customer or municipality. It shall be the responsibility of the customer to notify the municipality of any changes that may affect the regular basic monthly charge.
(b) Billing.
(1) Billing for solid waste collection service will commence with the date of use or occupancy. The municipality shall have the right to determine how and to whom solid waste collection charges are to be billed based on the application filed prior to service request. If an application is not on file with the City’s Finance Department, a billing determination will be made based on information gathered. Failure to receive a bill or failure to apply for service does not relieve the customer of responsibility for the charges.
(2) All solid waste collection charges shall be the obligation of the owner or applicant serviced by the municipality. Credit for vacant residential units may be applied to the account if a temporary vacancy exceeds one month and the customer notifies the municipality in advance of the scheduled vacancy.
(3) Overcharges or undercharges for solid waste collection services, credit and debit adjustments shall be handled by the City’s Finance Department. [Ord. 21-02 § 2 (Att.), 2021. Code 1979 § 9.04. Formerly 13.20.060.]